Services
Mall Services
J3 Mall offers its customers an experiential environment, featuring a variety of services that enhance their shopping experience.
Public Transport
The public transport bus stop is located less than a minute from the mall. The bus service is available to all areas of the city, including the Interstate Bus Station, from where you can take a bus to a nearby city.
Lost & Found
If you’ve misplaced or lost an item in the mall, there’s a good chance it has found its way to our Lost & Found, located in the reception area.
Similarly, if you find a personal belonging, please report it to any Guest Services Desk, or if convenient, deliver it to Lost & Found.
Contact us at: +971 4 323 9976
Email us at: info@karmastajigroup.com
Wheelchairs
Wheelchairs are available for all physically challenged guests on a first–come, first–serve basis. Feel free to ask for a Wheelchair from the floor wardens. Wheelchairs are complimentary for use and available in the Central Lobby.
Prayer Room
For the courtesy of guests, the J3 Mall has onsite prayer rooms for men and women on every level and are clearly marked. For more details, please approach any Guest Services Desk or refer to our e-directories for the prayer room locations.
Security & ERU
J3 Mall has security guards that are available for your assistance on all floors around the clock. If you feel you require more security, then please ask for a security escort.
Careem & Uber
If you’ve ordered a Careem or Uber, there are designated pick-up and drop-off points for your convenience.
Courtesy Policy
J3 Mall asks all of its visitors to adhere to its courtesy policy.
Please find the rules and procedures that must be followed below:
No Smoking Inside The Mall
Please Do Not Eat Or
Drink Inside The Mall
Pets Not Allowed
No Overt Public Display Of Affection
No Dangerous Activities
Please Re-use Shopping Bags Wherever Possible
Please Wear Respectful Clothing
Please Look After Your Personal Belongings
Financial/ Bill Payment Related Services
ATM Machines
National Bonds Payment Service
